Remote Computer Support Somerset
at Combe Wood Computers.
Here at Combe Wood Computers, we are able to offer you remote support!
The great thing about this is that I would be able to instantly see the problem you are having while on the phone to you or over a live text chat.
Most computer-related problems could be fixed this way and it would save time for everyone involved.
Not every job would be able to be remotely fixed as it would rely on a stable internet connection and some times I would need to get hands-on.
If I need to get hands-on fo fix your computer or laptop I do have a drop off service you can use with zero contact during the Corona Virus outbreak.
Remote support would be perfect for jobs like:
A full health check and clean up of your computer or laptop.
Computers that are running slowly.
Help with setting up and using a new program.
and much more…
You would just need to follow the instructions below and contact us with your login details either on the phone or email. Arrange a convenient time for both of us and then I take control and get to work instantly.
The average support call would cost between £20 and £40.
Next, select the settings below and click Accept to finish
All being well you should be presented with a screen looking like this:
4 – Supply us with your unique ID and Password (outlined in the red box above) and you will then get the message we have taken control.
5 – You can then sit and watch or go about something more interesting.
6 – After we are done we will close down the software and the computer or laptop is all ready for you.
7 – If we were to ever need access again you would need to supply us with a new password each time.
(NOTE we can only access it when you supply us with the password and it changes each time you open the software for your own safety)